About

FAQ

• Where is the store based?

  Qingdao, China

• Terms of Sale

  We strive for 100% customer satisfaction on every sale we complete.Rest assured that before your item leave the ware house it has passed quality check.

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once received the order will be processed 1 and 3 days. International shipping delivery times may vary between 2 and 3 weeks.

• My package has just been shipped, but I can't check the logistics?

  It usually takes one to three days after your package has been shipped to update the logistics information. Please wait for a while.

• How can I inquire about logistics information?

  We recommend that you track your package on the www.17track.net website by your package number（not by your order number).

• I need to cancel my order, how do I do that?

  Please contact me before the order ships, thank you!
  Email:[email protected]

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.